No Worries Bru Coffee

No Worries Bru is an independent coffee company brewed with love in Manchester. We're here to make proper coffee feel simple, approachable and enjoyable—wherever the day takes you. Good coffee. Great people. No fuss.

We believe great coffee doesn't need to be complicated. Our range is created for people who want quality, flavour and consistency without the confusing language or unnecessary fuss. Whether you're brewing your first cup of the morning, making coffee at work or winding down with a decaf, we want every cup to feel like an easy win.

Our coffee is freshly roasted by our specialist roasting partner before being prepared and sent to you. Check the individual product page for more information about each coffee's origin, roast and flavour profile.

The available options are shown on each individual product page. Depending on the coffee, you may be able to choose between whole beans and different grind options to suit your preferred brewing method. Make sure you select the correct option before completing your order.

The right grind depends on how you make your coffee:

• Whole bean: Best when using a grinder at home.
• Espresso: Suitable for espresso machines.
• Moka pot: For stovetop coffee makers.
• Filter: Suitable for pour-over and filter machines.
• Cafetière: A coarser grind for French press brewing.

For the freshest possible cup, we recommend ordering whole beans and grinding them just before brewing.

Keep your coffee sealed in a cool, dry place away from direct sunlight, heat and moisture. You don't need to store it in the fridge. Instead, squeeze excess air from the bag, reseal it properly and keep it in a cupboard. For the best flavour, enjoy your coffee as fresh as possible after opening.

A good starting point is approximately 15–18 grams of coffee for every 250 ml of water. You can adjust this depending on how strong you like your coffee. There's no wrong answer here, bru—experiment until you find your perfect cup.

Yes. Our Nightwatchman Decaf is made for people who want a proper cup of coffee without the usual caffeine hit. It's ideal for evenings, anyone reducing their caffeine intake or coffee drinkers who simply prefer decaf.

Decaffeinated coffee still contains a very small amount of naturally occurring caffeine. However, it contains significantly less caffeine than regular coffee. Anyone who has been advised to avoid caffeine completely should speak to an appropriate medical professional before drinking decaf coffee.

Choose your coffee, select the size and grind option you need, and add it to your bag. When you're ready, head to the checkout and enter your delivery and payment details. You'll receive an order confirmation by email once your order has been placed successfully.

We begin preparing orders as quickly as possible, so please contact us immediately if you need to make a change. We'll always do our best to help, but we cannot guarantee that an order can be changed or cancelled once it has entered the fulfilment process.

Contact us as soon as possible with your order number and the correct address. If your order hasn't been dispatched, we may be able to update it. Once an order has been handed to the courier, we may be unable to redirect it. Customers are responsible for checking that their delivery information is correct before submitting an order.

First, check your spam or junk folder and make sure the email address entered at checkout was correct. If you still can't find your confirmation, contact us with your name, delivery postcode and any payment reference you have. We'll check whether your order was received successfully.

We currently deliver throughout the United Kingdom. The available delivery options and charges will be shown at checkout.

Yes. We offer free UK delivery on orders over £40. Orders below the free-delivery threshold will be charged at the rate shown during checkout.

Orders are prepared and dispatched as quickly as possible. Your estimated delivery options will be displayed during checkout, and you'll receive a dispatch notification once your order is on its way. Delivery times can occasionally be affected by weekends, bank holidays, severe weather or courier delays.

Where tracking is available, you'll receive the relevant tracking information by email after your order has been dispatched. Please allow a little time for the courier's tracking page to update after receiving your dispatch notification.

Check your tracking information first, as it may contain an updated delivery estimate. If your tracking hasn't updated for several working days or the estimated delivery date has passed, contact us with your order number and we'll investigate it with the courier.

We're sorry if your order hasn't arrived as it should. Take clear photographs of the packaging and damaged items, then contact us as soon as possible with your order number. Please keep the original packaging until our team has reviewed the issue.

Contact us with your order number and details of the missing item. Including a photograph of everything received can help us resolve the issue more quickly. We'll check the order and arrange the appropriate next step.

A subscription automatically sends your chosen coffee at the delivery frequency selected when ordering. It's an easy way to keep your coffee cupboard stocked without needing to place a new order every time you're running low.

Yes. You can manage your subscription through the subscription account area on our website. Depending on your subscription settings, you may be able to change your coffee, adjust the quantity, update your delivery schedule or edit your payment and delivery details.

Yes. Log in to your subscription account and select the option to skip your upcoming delivery. Make sure you make the change before the next order has been processed. Once an order has been created or dispatched, it may be too late to skip that delivery.

Yes. You can manage, pause or cancel your subscription through your online subscription account. Any changes should be made before your next scheduled order is processed. Cancelling a subscription will stop future orders but won't automatically cancel an order that has already been processed.

If a payment is unsuccessful, the system may automatically try the payment again. Check that your payment details are correct and that the payment method has not expired. If you continue experiencing problems, contact us and we'll help you review your subscription.

Because coffee is a consumable product, we're generally unable to accept returns simply because you've changed your mind or selected the wrong grind. However, if your order is incorrect, damaged or faulty, contact us as soon as possible. We'll review the situation and work with you to find the appropriate solution. This does not affect your statutory rights.

Approved refunds are returned to the original payment method. Once issued, your bank or payment provider may take several working days to display the funds in your account. Processing times are controlled by the payment provider and can vary.

Yes. We work with businesses that want to provide consistently good coffee for their employees, customers or guests. Whether you're ordering for a small office or a larger workplace, get in touch and tell us what you need. We can help you explore a suitable coffee setup.

Yes. Available equipment can be found in the equipment section of our website. Product availability may change, so check the individual listing for the latest information, specifications and usage guidance.

Of course. Tell us how you currently make your coffee, how many people you're serving and what kind of flavours you enjoy. We'll point you towards the coffee, grind or equipment that best suits your setup—no confusing coffee lecture required.